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298 Kinderkamack Road, Oradell, NJ 07649

201-261-4200

Bergen County Players, inc.

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Box Office Policies

Box Office Hours (Aug 27 thru Sept 11)
Saturdays & Sundays - 1pm to 4pm

We recommend ordering tickets HERE for time sensitive requests.

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Tickets can be purchased online, over the phone (201-261-4200) or in person when the box office is open, or by mail. Your tickets can be printed at home (ticket confirmations are sent via email), mailed to you, or picked up at the box office before the show. We accept Visa, Mastercard, or American Express.

Please understand we are a volunteer organization and have limited phone coverage during the week. We recommend that you try to complete your transactions online if possible. We will always try to get back to you as soon as we can. Thank you for your understanding. 

Box Office Hours (starting Sept 15)
Thursday   7:30pm - 9:30pm (phone coverage only)
Friday        7:00pm - 9:30pm (phone coverage only when no performance scheduled)
Saturday    5:30pm - 9:30pm (performance weekends)
Saturday    1:00pm - 4:00pm (non-performance weekends)
Sunday      1:00pm - 4:00pm

Box Office Hours for Family Show
Thursday   7:30pm   - 9:30pm (phone coverage only)
Friday        6:30pm   - 9:00pm
Saturday    12:00pm - 5:00pm
Sunday      12:00pm - 5:00pm

 

Box Office Policies
  • All orders must be accompanied by payment; no unpaid reservations will be accepted
  • No Refunds
  • Exchanges can be handled by you online, or we can do it for you provided you return your tickets at least 24 hours before the performance
  • Exchanges are valid only for performances in the current season. There is no charge to exchange seats, but when exchanging a higher priced ticket for a lower priced ticket the difference in price will NOT be refunded
  • Box office is not responsible for reselling returned tickets on behalf of patrons
  • Each patron must have a ticket to enter the theater, including all children for the Family Show (no matter age)
  • As a courtesy to all patrons, children under the age of three (3) will not be permitted into the theater except for the Family Holiday Show