🎟️ Box Office Hours & Ticketing Information
In-Person Box Office Hours:
Our box office is open in person only during show performances, starting one hour before each performance.
Need Help or Have Questions?
📞 Call us at 201-261-4200 and leave a voicemail. A team member will return your call regarding ticket sales, group inquiries, or general questions.
For time-sensitive purchases, we recommend ordering your tickets online.
💳 How to Purchase Tickets:
You can buy tickets:
- Online
- By phone: 201-261-4200
- By mail
- In person (when the box office is open)
Payment methods accepted: Visa, Mastercard, American Express, Apple/Google Pay (on compatible devices)
Tickets can be:
- Printed at home (confirmation emailed)
- Mailed to you
- Picked up at the box office before showtime
Note: All orders must be paid in full at the time of purchase. We do not accept unpaid reservations.
🔄 Ticket Exchanges & Refunds
- Exchanges allowed up to 4 hours before curtain
- Use the link in your confirmation email or contact the box office
- Valid only for performances in the current season
- If exchanging for higher-priced tickets, payment of the difference is required
- If exchanging for lower-priced tickets, the balance will be issued as a gift certificate
- Refunds into a gift certificate may be arranged by phone at least 4 hours before showtime
- Refunds to original payment available only under extenuating circumstances, subject to a $3 per ticket refund fee
Please note: The box office does not resell returned tickets on behalf of patrons.
👪 Important Policy for Family Holiday Show
- Every attendee requires a ticket, regardless of age
- As a courtesy to all guests, children under age 3 will not be admitted into the theater
Let us help make your theater experience smooth and enjoyable. Questions? We’re just a call away!